Customer Engagement Team Leader
I enjoy being able to assist people in achieving their goals. I really want participants to feel satisfied with our services and help them to feel included and represented.
I’ve always worked in Bendigo and I have worked in the Allied Health Industry for over 10 years, so I have some great networks for resources to help people, and a great understanding of therapists.
I am committed to helping participants get the most from their funding without the stress of billing and paying accounts. It’s vital to ensure people are being financially represented, honestly and with clarity.
I have great time management and accuracy skills, an honest approach, good communication and a willingness to help to ensure participants get the best help with their budgets.
I chose to work in the Disability Sector because I really do care about people getting the right help to better their lives when at times they can be quite vulnerable. I pride myself on always doing my best and helping people meet their full potential – in whichever way that means for the individual.
I am passionate about supporting people to achieve their individual aspirations and maximise their choice and independence.